Service Terms and Conditions

RESERVATIONS
Full payment is required upon making the reservation and prior to receiving confirmation.
If payment and proof thereof is not received, the reservation will be cancelled.
All requests for amendments to a reservation are required in writing by fax or electronic mail at least 24 hours prior to the first activity date. Amendments may be approved subject to availability in the sole discretion of Skydive Mosselbay Management.
CANCELLATIONS
A 100% cancellation fee will apply in the event of a no show by guest on the activity date.
In the event of an amendment not received 7 days prior to activity booked the guest will still be responsible for the full cost for the total number of passengers originally confirmed.
Management reserves the right to cancel any transfer or activity due to unforeseen circumstances including but not limited to, lack passengers, or weather conditions. In case of a weather cancellation, weather conditions are judged exclusively by Skydive Mosselbay Management, guests must report for the service/activity unless notified by Skydive Mosselbay Management. In the event of a cancellation by Skydive Mosselbay Management, a full refund will be given on the amount paid ( or refunded to booking agent)
INDEMNITY
All passengers are required to sign an indemnity form for all transfers and activities they are participating in
prior to departure of the activity.
In case guest refuse to sign the indemnity form the guest will not be able to partake in the activity and will not receive any refund.
The indemnity form must signed by a Parent/Legal guardian for children under 18 years.
Any unaccompanied child under 18 requires the indemnity to be signed by a parent/legal guardian prior to
the activity.
CHILDREN
Children are classified as a passenger therefore on certain activities the full rate will apply to them.
GENERAL
Management reserves the right to amend/cancel/add terms & conditions without notice.
All terms & conditions are subject to South African Law & Jurisdiction

PayGate Terms & conditions
Detailed description of goods and/or services Skydive Mosselbay is a business in the
activity industry.
Customer Privacy policy
Skydive Mosselbay shall take all reasonable steps to protect the personal
information of users. For the purpose of this clause, "personal information" shall
be defined as detailed in the Promotion of Access to Information Act 2 of 2000
(PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569 .
Payment options accepted
Payment may be made via Visa and MasterCard.
Card acquiring and security
Card transactions will be acquired for Skydive Mosselbay via PayGate (Pty) Ltd who
are the approved payment gateway for all South African Acquiring Banks.
PayGate uses the strictest form of encryption, namely Secure Socket Layer 3
(SSL3) and no Card details are stored on the website. Users may go to
www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Skydive Mosselbay separately from card details
which are entered by the client on PayGate’s secure site. For more detail on
PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the
cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Responsibility
Skydive Mosselbay takes responsibility for all aspects relating to the transaction
including sale of goods and services sold on this website, customer service and
support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Skydive Mosselbay
chooses as its domicilium citandi et executandi for all purposes under this
agreement, whether in respect of court process, notice, or other documents or
communication of whatsoever nature.
Variation
Skydive Mosselbay may, in its sole discretion, change this agreement or any part
thereof at any time without notice.
Company information
This website is run by Skydive Mosselbay (sole trader / private company/close
corporation) based in South Africa trading as Skydive Mosselbay and with registration number 2013/217539/07
Contact details
Company Physical Address: Skydive Hangar, Mossel Bay Airfield, Rooikat Str, Aalwyndal, Mossel Bay, 65005
Email:info@skydivemosselbay.com
Telephone: 0828248599